Shipping Policy
Processing Time: Once your order is placed, our team will begin processing it immediately. This processing period can take 1-3 business days before the shipment is dispatched.
Shipping Methods: We use reliable and reputable shipping carriers to ensure your products are delivered safely and efficiently. We offer shipping options through USPS and UPS so you can choose between shipping carriers and delivery times at checkout.
Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. This allows you to monitor the status and progress of your shipment until it reaches your delivery address.
Multiple Items: If you ordered multiple items, they may be shipped separately due to varying product availability. Rest assured, we will make every effort to minimize any inconvenience and provide you with accurate tracking details for each shipment.
Shipping Charges: Shipping charges will be calculated based on the weight, size, and destination of your order. The shipping cost will be displayed during the checkout process, allowing you to review the charges before finalizing your purchase.
Address Accuracy: Please ensure that you provide a correct and complete shipping address during the checkout process. We cannot be held responsible for delays or non-delivery caused by incorrect address information.
Delivery Times: Delivery times may vary based on your location and the shipping option selected. While we strive to deliver your products within the estimated timeframes, please note that actual delivery times may be affected by unforeseen circumstances during transit.
Delayed Order Processing: In the unlikely event that there is a significant delay in processing your order beyond the 3 day timeframe, we will promptly notify you and provide alternative options, including the option to cancel your order and receive a full refund.
Shipping Carrier Liability: Once your order is handed over to the shipping carrier, we are no longer responsible for delivery delays, lost packages, or other issues during transit. Any concerns regarding delivery should be addressed directly with the shipping carrier using the tracking information provided.
If you have any questions or require further assistance regarding our Shipping Policy, please don't hesitate to contact our Customer Support team at cs@fifthunit.net
Thank you for shopping with Fifth Unit, and we appreciate your understanding and support.